Average Score (174 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

174 Ratings

4.8 Average

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  • Eric D.03-19-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    The wait time was acceptable. I got another receipt at the dealership because the first receipt was torn.

  • Ian W.03-19-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2024

  • Heather M.03-19-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    Quick and simple service!

  • Crystal S.03-19-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Customer service was assume. I was in and out quickly.

  • Cheryl D.03-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Jocelyn H.03-18-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    From pulling up and stopping someone was there to greet me and help me. With a warm greeting.

  • Beverly C.03-17-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Good service

  • Roger J.03-15-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Very pleased with service

  • Stacey H.03-15-2025

    TYPE:ServiceMODEL:PassatYEAR:2022

  • Brittney Y.03-15-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024