Average Score (174 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

174 Ratings

4.8 Average

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  • Priscilla B.03-14-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    The service manager, Bryce is phenomenal to work with. He always goes above and beyond with any need that I may have come up with my vehicle.

  • Dwan A.03-14-2025

    TYPE:ServiceMODEL:ArteonYEAR:2021

    The staff greet you as soon as you walk in the door. They are always very nice and professional. Stand always explains thoroughly and make useful suggestions.

  • Maria O.03-14-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    It was great service and appreciated the work that they did.

  • Jarrel G.03-11-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    I like the prompt service and the attention to detail I brought my car back in for a electrical issue and the test were ran and everything checked well When I left the mirror was a little distorted I called my service manager to explain the situation and he said a time for me to come in to have it correct it without cost or incident. I really appreciate that kind of customer service!

  • Jacquelyn F.03-09-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Tara H.02-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    They know why. Been receiving half done services since I purchased this vehicle. It’s not even worth typing about it.

  • Joseph E.02-27-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Jason C.02-26-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • Amanda A.02-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Quick and thourough

  • Linval G.02-24-2025

    TYPE:ServiceMODEL:JettaYEAR:2023