Average Score (174 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

174 Ratings

4.8 Average

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  • Tommy D.02-21-2025

    TYPE:ServiceMODEL:PassatYEAR:2021

    The service department is great and they are so friendly.

  • Mark S.02-18-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • John R.02-16-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    My ID4 is awesome!

  • Shanta C.02-15-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Conchita F.02-15-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

  • Stacy W.02-09-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    The service department was very nice and very thorough through the whole process.

  • Patrica B.02-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Pamela A.02-05-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Very professional and prompt service

  • Frank S.02-05-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    everybody was polite and professional. The waiting area was clean, and offered coffee. There also was a television to watch.

  • Andrew R.01-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024