Average Score (174 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

174 Ratings

4.8 Average

Models
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  • Julie K.01-12-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Conchita F.01-11-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Wayne K.01-10-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Joseph S.01-07-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Margaret R.01-07-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Brenda D.01-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    I received a quick response to my need of a replacement tire on my 2022 VW Atlas. Joshua is always so kind and helpful. . . and super efficient, which is important to me!

  • Michael M.01-06-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Excellent customer service, great follow up on actions performed.

  • Roger J.01-04-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Very nice and polite; and fixed my problem!

  • Klaus B.12-29-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Fantastic personal customer service. Quick and professional handling of the technical work o. My car. Thanks for so much competency

  • David W.12-21-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Always friendly, prompt and professional