Average Score (180 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

180 Ratings

4.8 Average

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  • Klaus B.08-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Outstanding professional service over a long time. I never saw a more commitment in customer service as in your service . Thank you very much

  • Marcus B.08-03-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    A sales person name Reese helped me and she was great.

  • Donna S.08-01-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Everything was great!

  • Teri H.07-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Always friendly and does their best to make the service speedy! Much appreciated!

  • Ilean B.07-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Received what I asked for. Courteous and professional. Service was timely done. Facilities clean.

  • William C.07-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    There was really no wait time and the staff was great and very attentive to my needs. I was able to get my car in for my service and out of the dealership pretty quickly.

  • Cindy H.07-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Dorothy T.07-24-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    The service was very good and everyone was very professional in dealing with with me . The customer service team was very friendly and helpful.

  • Vincent J.07-24-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Everything was perfect.

  • Jeffrey M.07-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024