Average Score (180 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

180 Ratings

4.8 Average

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  • Shymere J.07-18-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Customer service was great!

  • Tanasia W.07-17-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Whenever I come in, I’m greeted. The advisor ensures that I have the best service. Everyone is very friendly.

  • Dorese R.07-14-2025

    TYPE:ServiceMODEL:JettaYEAR:2018

    The oil change took over 2 hours.

  • Shawn L.07-10-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    The salesman Ken just made me feel at home. Very easy to talk to

    07-11-2025

    THANKYOU

  • Caleshia C.07-09-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

    Excellent customer service

  • Thomas S.07-05-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    We brought our car in for maintenance. We had such a great experience from start to finish. The scheduling was easy and professional. When we brought our car in we were met by a young technician named Joshua, who introduced himself and told how the process works. He was outstanding, and very professional. He kept us apprised through the whole process. All I can say is we will continue to use Volkswagen of Warner Robins, GA, for all our vehicle needs. Top notch customer service and outstanding experience!

  • Andrew R.07-04-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Kellye D.07-02-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Jason C.07-01-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Just a pleasure to go somewhere that genuinely cares about the work that they provide

  • Christopher C.07-01-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2025