Average Score (174 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

174 Ratings

4.8 Average

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  • William C.07-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    There was really no wait time and the staff was great and very attentive to my needs. I was able to get my car in for my service and out of the dealership pretty quickly.

  • Cindy H.07-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Dorothy T.07-24-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    The service was very good and everyone was very professional in dealing with with me . The customer service team was very friendly and helpful.

  • Vincent J.07-24-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Everything was perfect.

  • Jeffrey M.07-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Shymere J.07-18-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Customer service was great!

  • Tanasia W.07-17-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Whenever I come in, I’m greeted. The advisor ensures that I have the best service. Everyone is very friendly.

  • Dorese R.07-14-2025

    TYPE:ServiceMODEL:JettaYEAR:2018

    The oil change took over 2 hours.

  • Shawn L.07-10-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    The salesman Ken just made me feel at home. Very easy to talk to

    07-11-2025

    THANKYOU

  • Caleshia C.07-09-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

    Excellent customer service