Average Score (174 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

174 Ratings

4.8 Average

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  • Thomas S.07-05-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    We brought our car in for maintenance. We had such a great experience from start to finish. The scheduling was easy and professional. When we brought our car in we were met by a young technician named Joshua, who introduced himself and told how the process works. He was outstanding, and very professional. He kept us apprised through the whole process. All I can say is we will continue to use Volkswagen of Warner Robins, GA, for all our vehicle needs. Top notch customer service and outstanding experience!

  • Andrew R.07-04-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Kellye D.07-02-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Jason C.07-01-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Just a pleasure to go somewhere that genuinely cares about the work that they provide

  • Christopher C.07-01-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2025

  • Brenda J.06-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    I chose this because of the manager is rude and unprofessional…Has a nasty attitude.

  • Kelly B.06-23-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

    The woman who helped me was very nice and answered all of my questions

  • Melanie C.06-23-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    The most friendly, helpful place. I hate having to travel out of town but it is worth it to me when I get such good service. The gentleman who helped me is the best!

  • Stephanie L.06-22-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Joseph E.06-21-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    They were on time and have you out in great time.