Average Score (174 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

174 Ratings

4.8 Average

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  • Benjamin B.05-11-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Cheryl Z.05-10-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Morris D.05-09-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Very helpful and knowledgeable staff and kind, people usually aren’t having a good day when they come to service but they make it easy . Taylor always takes care of me they need more people like that service is paramount and it keeps the whole place working..

  • Mazie P.05-05-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Patrica B.05-05-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Yvette G.05-02-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Jason L.05-01-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Was talking with another dealership for the awd version of the car they sold us. They had a 2 hour head start, disappeared for whatever reason. While waiting I shot this dealership a text to see if they still had the black on black Tiguan. Quickly got a response, hammered out some numbers and drove down to pick up within 24 hours. The other dealership text me back 24 hours later…

  • Veljko G.05-01-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Ken was the most amazing car salesman I even worked with. The process was very smooth and transparent.

  • Derek S.04-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Jaime J.04-29-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    The service was fine except I had no loaner to get back and forth to work which caused me to miss out income.